Privacy Policy

1. Introduction

At Intime Maison, your privacy is our highest priority. We are committed to protecting your personal information and being transparent about what data we collect and how we use it.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy.

2. Age Requirement

Our website is intended for users who are at least 21 years of age. We do not knowingly collect personal information from anyone under 21 years old. By using this site, you represent that you are at least 21 years of age.

3. Information We Collect

We do not require account creation. We collect only the minimum information necessary to fulfill your order:

Order Information:

• Full name
• Email address
• Phone number
• Shipping address
• Billing address

We do not collect or store payment card details. All payment information is processed directly and securely by Stripe.

4. How We Use Your Information

We use your information solely for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your order status
• Arranging shipping and delivery
• Responding to your inquiries and customer service requests
• Complying with legal and tax obligations

5. Information We Do NOT Collect

We respect your privacy. We do not:

• Require account creation
• Track your browsing behavior for advertising purposes
• Create marketing profiles based on your activity
• Store your payment card details
• Process any sensitive personal information
• Send marketing emails without your explicit consent

6. Data Sharing Policy

We do not sell, rent, or share your personal information with any third parties for marketing or commercial purposes.

Your information is shared only in the following limited circumstances:

• Payment Processing: Stripe processes your payment securely. We do not have access to your full card details.
• Shipping: Your name and address are shared with our delivery partners solely to fulfill your order.
• Legal Requirements: We may disclose information if required by law or to protect our legal rights.

We have not sold or shared any personal information to third parties for business or commercial purposes.

7. Payment Security

All payments are processed through Stripe, a leading payment processor. Stripe is PCI-DSS compliant, which ensures the secure handling of your payment information.

We do not store, process, or have access to your complete credit card information. All payment data is encrypted and handled directly by Stripe.

For more information, please review Stripe's Privacy Policy.

8. Data Security

Protecting your information is our top priority. We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• SSL/TLS encryption for all data transmission
• Secure database storage with restricted access
• Regular security reviews and updates

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

9. Data Retention

We retain your order information for as long as necessary to:

• Fulfill our contractual obligations to you
• Comply with legal and tax requirements (up to 7 years)
• Resolve disputes and enforce our agreements

After the applicable retention period, we will securely delete or anonymize your personal information.

10. Cookies

We use cookies and similar technologies to improve your experience on our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

How We Use Cookies:

• Essential Cookies: Required for basic site functionality such as your shopping cart and checkout process. These cookies are necessary and cannot be disabled.
• Payment Cookies: Set by Stripe to process payments securely and prevent fraud.
• Analytics Cookies: Used to understand how visitors interact with our website, helping us improve our services and user experience.

Third-Party Cookies:

Some cookies are set by third-party services that appear on our pages. These third parties may use cookies to collect information about your online activities across different websites. We do not control these cookies.

Managing Cookies:

Most web browsers allow you to control cookies through their settings. You can delete existing cookies and choose to block new cookies. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

Please note that disabling cookies may affect your browsing experience and some features of our website, such as your shopping cart, may not function properly.

11. Confidentiality Commitment

We understand the sensitive nature of our products and take your confidentiality seriously. All orders are shipped in discreet, unmarked packaging with no indication of the contents or sender. Your purchase history and personal details are kept strictly confidential.

12. Your Privacy Rights

Since we do not require account creation, we only retain order information necessary to fulfill your purchase and comply with legal requirements.

You may contact us to:

• Request Access: Obtain a copy of the order information we hold about you.
• Request Correction: Correct any inaccurate or incomplete information.
• Request Deletion: Request deletion of your personal data, subject to our legal obligation to retain transaction records for tax and accounting purposes (up to 7 years).

We do not sell your data. We do not send marketing emails. There is nothing to opt out of.

To exercise any of these rights, please contact us using the details provided below. We will respond within 30 days.

13. For European Economic Area (EEA) and UK Residents - GDPR

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) applies to our processing of your personal data.

Legal Basis for Processing:

• Contract Performance: Processing necessary to fulfill your order and provide our services.
• Legal Obligation: Processing necessary to comply with tax and accounting laws.

Your GDPR Rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (subject to legal retention requirements)
• Right to restrict processing
• Right to data portability
• Right to lodge a complaint with your local data protection authority

If you believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or the UK Information Commissioner's Office (ICO).

14. For Singapore Residents - PDPA

We comply with the Singapore Personal Data Protection Act 2012 (PDPA).

Under the PDPA, you have the right to:

• Access your personal data held by us
• Request correction of your personal data
• Withdraw consent for the collection, use, or disclosure of your personal data

Note: Withdrawal of consent may affect our ability to fulfill existing orders or legal obligations.

15. For California Residents - CCPA

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights.

Categories of Personal Information Collected:

• Identifiers (name, email, phone, address)
• Commercial information (order history)

Your CCPA Rights:

• Right to Know: Request information about the personal data we have collected about you.
• Right to Delete: Request deletion of your personal data, subject to legal retention requirements.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

Sale of Personal Information:

We do not sell your personal information. We have not sold any personal information in the preceding twelve (12) months.

16. For Other US State Residents

If you are a resident of Colorado, Connecticut, Virginia, or Utah, you may have similar rights under your state's privacy laws, including rights to access, correct, delete, and obtain a copy of your personal data.

To exercise these rights, please contact us using the details below.

17. International Data Transfers

Our servers are located in Singapore. If you are accessing our website from outside Singapore, your information may be transferred to, stored, and processed in Singapore. By using our website, you consent to such transfer. We ensure your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.

18. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

19. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

20. Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

We will respond to all legitimate requests within 30 days.